Community Executive (CE)

4 weeks ago

Community Executive (CE)

Job description

As a key member of the Experience team at daftarkhwan, we are looking for a candidate who is an all-rounder and takes full ownership of the site they are responsible for. He/she/they will be in a cross-disciplinary role that runs their site(s) as an independent business unit and ensures that an experience worthy of the daftarkhwan brand is delivered to every one of its members every single day. Most importantly, the candidate must have an empathetic understanding of the community we support and be driven to seek solutions for the challenges they face.
Your impactful goals will include:
  • To own daftarkhwan as a brand
  • To make daftarkhwan #morethanjustanoffice
  • To build the #supercommunity in your site
  • To conceptualize and develop community-building initiatives that solve problems, engage and strengthen your community
What does a typical day at daftarkhwan look like for you:
  • Get to know the members of your site and develop strong relationships with them
  • Provide tours of the facility to new members/walk-ins
  • Work as a leader of the site with the Community Manager and ensure all aspects of the daftarkhwan experience are delivered to the members
  • Understand the needs of your members and curate regular activities to add value to the lives of members and non-members alike
  • Create a quarterly community plan with budget forecasts for execution
  • Lead a team that includes your Front Desk Officers, Community Associate, and Support Staff.
  • Manage and monitor Key Performance Indicators (KPIs) and the progress of the teams working under you
  • Provide support to other functions of daftarkhwan such as sales, marketing, finance, and operations and be a bridge between these departments and the members, acting as the main Point of Contact (POC) for members of daftarkhwan.
  • Effectively track, analyze & improve KPIs of your respective site
  • Would be looking at innovative ways to enhance the daftarkhwan experience by putting the community members first.
  • Managing the budget for all site-specific expenses and community activities
Your career path at daftarkhwan:
  • Vertical and lateral movement at daftarkhwan can be pursued.

What we are looking for?

  • Bachelor’s degree or equivalent experience
Functional Skills/Knowledge Areas:
  • Self-driven and excellent communication (both verbal and written) & social skills
  • Stakeholder management
  • Should be passionate about building communities
  • Problem solver and able to act/lead under pressure
  • Strong sense of camaraderie & teamwork
  • Should possess a high level of integrity, dependability, accountability, work ethic, and empathy.
  • Should possess leadership skills to be able to get work done from your team while keeping them happy
  • Strong organization skills
  • Ability to multitask
  • Experience in organizing events
Why should you join daftarkhwan?
At daftarkhwan, we provide you with the platform to work in a challenging and rewarding environment to become a skilled professional while also providing exposure to the world of business, startups, technology, and much more. Our work culture is supportive, nurturing, and empowering to always learn new things and have the room to grow yourself. We work in a collaborative environment of diversity and openness to new mindsets.
As an equal employment opportunity provider, daftarkhwan makes all decisions of employment purely based on merit irrespective of race, caste, gender, creed, color, religion, sex, national origin, or disability.